FREQUENTLY ASKED
QUESTIONS

Our MOQ starts from 1,000 pieces per SKU for private label products using our existing formulas, and 3,000 pieces per SKU for custom formulation orders. This flexible approach allows both startups and established brands to work with us at a scale that fits their business. For first-time clients testing the market, we recommend starting with our private label option due to its lower entry point.

Getting started is simple. Step 1: Contact us via our website, email, or WhatsApp to discuss your requirements including target market, product type, and desired positioning. Step 2: Our project manager will present suitable formulas or begin custom development based on your brief. Step 3: You receive and evaluate samples, requesting any adjustments needed. Step 4: Once the sample is approved, confirm the order, finalize packaging, and we begin mass production. A dedicated project manager guides you through every step.

Yes, we provide 2-3 free samples for evaluation so you can assess the quality, texture, fragrance, and performance of our products firsthand. Additional sample iterations or custom formulation samples may incur a small development fee. Shipping costs for samples are borne by the client, typically sent via international express (DHL, FedEx, UPS) for fastest delivery.

We manufacture a comprehensive range of hair care and styling products, including: Hair Color (semi-permanent, permanent, ammonia-free), Hair Wax Sticks (edge control, styling sticks), Hair Cream & Pomade (clay, paste, gel), Shampoo (anti-dandruff, color-protect, moisturizing), Conditioner (daily, deep conditioning), Hair Masks (keratin, argan oil, protein treatments), and more. With 1,000+ proven formulas in our library, we cover virtually every hair care category.

For samples, typical turnaround is 5-7 business days from confirmation of requirements. For mass production, lead time is approximately 25-30 days after sample approval, deposit received, and packaging materials are confirmed. Rush orders may be accommodated depending on production capacity. Our project manager will provide a detailed timeline tailored to your specific order during the planning stage.

Yes, we have an in-house graphic design team that can create complete packaging solutions for your brand. This includes label design, bottle and container selection, outer box artwork, shrink wraps, and display materials. We work closely with you on brand colors, typography, imagery, and messaging to ensure the final packaging reflects your brand identity and appeals to your target audience. Design mockups are provided for approval before production.

We offer a wide variety of packaging formats to suit different product types and brand positioning: Tubes (aluminum, plastic, laminated), Bottles (PET, HDPE, glass, airless pump), Jars (plastic, glass, acrylic), Stick containers (for wax sticks, balms), Sachets (for samples and travel sizes), and Custom molds for unique shapes. We maintain a large stock library of standard containers and can also source or develop custom packaging to your specifications.

Yes, our regulatory affairs team handles all aspects of product labeling compliance. This includes accurate INCI (International Nomenclature of Cosmetic Ingredients) lists, FDA-compliant labeling for the US market, EU CPNP (Cosmetic Products Notification Portal) registration, and country-specific labeling requirements. We ensure your products meet all mandatory labeling regulations for your target markets, including ingredient declarations, warnings, batch codes, and expiry information.

Yes, we can fill into client-supplied containers and packaging materials. If you already have packaging sourced from another supplier, simply ship the materials to our factory and we will handle the filling, sealing, labeling, and final assembly. We do recommend sending samples of your containers in advance so our production team can verify compatibility with our filling equipment and ensure a smooth production run.